Frequently Asked Questions
Everything you need to know about bringing nature's beauty into your home.
How are Magic Flower arrangements packaged for shipping?
Each arrangement is secured in custom-designed, reinforced eco-friendly packaging to ensure it arrives in pristine condition. We include hydration packs for fresh stems to maintain vitality during transit.
What is your return policy for home decor items?
We offer a 30-day return policy for all non-perishable home decor and vases. Items must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, we ship our preserved collections and home accessories worldwide. However, fresh floral arrangements are limited to domestic shipping to guarantee peak freshness.
How do I care for my preserved Magic Flower products?
Preserved flowers require zero water. To maximize their lifespan, keep them out of direct sunlight and high-humidity areas. Simply dust lightly with a soft brush when needed.
Can I schedule a specific delivery date for a gift?
Yes, you can select a preferred delivery date at checkout. We recommend scheduling 1-2 days in advance for special occasions to account for any local courier delays.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.